Policy

This Policy explains how Alexandria Tava, LLC (“Company,” “we,” “us,” “our”) collects, uses, and shares information through alexandriatava.com (the “Site”). The Site is intended for a global audience.

Scope

This Policy applies to information collected online through the Site and related Services (including email communications, digital products, courses, memberships, and member areas). It does not apply to information collected offline unless it is later stored with online records.

Information We Collect

We may collect:

• Contact details: name, email, phone number (if provided), and message contents

• Account details: login credentials and profile information (if you create an account)

• Order and payment details: billing info, purchase history, transaction IDs (payments are processed by third-party providers; we do not store full card numbers)

• Usage and device data: IP address, browser/device type, pages viewed, referring pages, and approximate location derived from IP

• Cookies and similar technologies: to operate the Site, remember preferences, and understand usage patterns

You may browse parts of the Site without providing personal information.

How We Use Your Information

We use information to:

• Provide the Site and deliver requested products, services, courses, and content

• Communicate with you about your account, purchases, and support requests

• Send emails you’ve opted into (you can unsubscribe anytime)

• Improve performance, usability, and offerings

• Protect against fraud, abuse, or unauthorized access

• Enforce our Terms and protect our rights and community

• Comply with legal obligations

Legal Bases for Processing (International Users)

Where required (e.g., in the EEA/UK), we process personal data based on:

• Consent (e.g., marketing emails)

• Contract (e.g., delivering purchases or access to member areas)

• Legitimate interests (e.g., fraud prevention, analytics, security)

• Legal obligation (e.g., tax, compliance requests)

Email + Marketing

If you opt in, we may send newsletters, announcements, and offers. You can unsubscribe using the link in any email. Transactional emails (receipts, access info, support) may still be sent when necessary.

Sharing of Information

We do not sell your personal information. We may share information with:

• Service providers that help us run the Site (hosting, email, analytics, payment, customer support), under confidentiality obligations

• Legal authorities if required by law or to protect rights, safety, and integrity of the Site

• Business transfers (merger/acquisition/asset sale), where permitted by law

International Data Transfers

If you access the Site from outside the United States, your information may be processed in the U.S. or other countries where our service providers operate. We take reasonable steps to ensure appropriate safeguards are in place where required.

Cookies

Cookies help the Site function and help us understand usage. You can manage cookies through your browser settings. Disabling cookies may affect Site functionality.

Data Security

We use reasonable safeguards to protect personal information, but no method of transmission or storage is perfectly secure.

Data Retention

We keep personal information only as long as reasonably necessary for the purposes described here, including legal, tax, accounting, or security requirements.

Your Rights

Depending on where you live, you may have rights to:

• Access, correct, or delete your personal information

• Withdraw consent (where consent is the basis)

• Object to or restrict certain processing

• Request portability of your data (where applicable)

To make a request, contact: [your support email].

Children

The Site is not intended for children under 13 (or under 16 in certain regions). We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Policy periodically. The Effective Date will reflect the latest version.

Contact

Email: contact@alexandriatava.com

Business: Alexandria Tava, LLC