Privacy Policy

Alexandria Tava, LLC
Last updated: October 6, 2026

Alexandria Tava, LLC (“we,” “us,” or “our”) operates alexandriatava.com, including RECLAIM, our shop, educational content, newsletter signup, and inquiry pages. This Privacy Policy explains how we collect, use, disclose, and retain personal information when you use those features or transact directly with us.

For information we control, Alexandria Tava, LLC is the business responsible for that processing and, where applicable, the data controller. External platforms have their own privacy practices, as explained below.

1. Information we collect and its sources

Source or activityInformation involvedNewsletter signupYour email address, subscription preferences, and any optional details you choose to provide.Inquiries and support requestsYour name, contact details, message, relevant order details, and attachments you choose to send.Purchases and support paymentsYour name, email, billing details, order or payment records, products and options selected, payment status, and shipping address or phone number when needed for fulfillment. Website operationInformation processed by Squarespace, such as IP address, browser, device and network details, referring pages, timestamps, and website activity. The information available for analytics depends on site settings and your privacy choices.

Payment services collect the payment details needed to process a transaction. We receive order and payment-status information and may receive limited payment-method details, such as a card’s last digits. Please do not send full card numbers, security codes, passwords, or government identification documents through our general forms.

Information may also come from providers processing an order, delivery, payment, or request on our behalf. We do not automatically receive the reflections you write in a downloaded workbook or printout. We receive them only if you choose to send them to us through a separate communication.

Our general forms are not intended to collect medical records, detailed health histories, confidential legal files, or sensitive third-party information. Please send only what is reasonably needed for your inquiry.

2. How we use personal information

We use information to:

  • Operate and secure the website and understand relevant site activity.

  • Process authorized transactions, deliver files, fulfill physical orders, and resolve order problems.

  • Respond to inquiries, professional engagement requests, and privacy requests.

  • Send newsletters and promotional updates when you subscribe or otherwise opt in.

  • Send necessary transaction and service messages, such as receipts, delivery information, and responses to your requests.

  • Maintain business records, prevent fraud or misuse, resolve disputes, and comply with legal obligations.

Purchasing a product, making a support payment, or sending an inquiry does not by itself subscribe you to marketing emails.

Where applicable law requires a legal basis, we rely on consent for consent-based marketing and optional technologies; performance of a contract for transactions and requested services; legal obligations for required records and disclosures; and legitimate interests for appropriate administration, security, and support, subject to any required balancing of your rights. Withdrawing consent does not affect the lawfulness of earlier consent-based processing.

3. Service providers and other disclosures

We disclose relevant information to providers supporting the activity you request, including these categories:

  • Squarespace: hosting, website operation, forms, commerce, and available analytics. See Squarespace’s Privacy Policy.

  • Payment providers presented at checkout: payment processing, transaction administration, fraud prevention, and related compliance.

  • Email and newsletter providers: storage of subscriber preferences and delivery of messages.

  • Production, fulfillment, and delivery providers: necessary order, contact, and address information for physical products.

  • Professional advisers and business support providers: information reasonably needed for accounting, legal services, or other legitimate business administration.

Provider details: [INSERT THE PAYMENT PROVIDER(S), NEWSLETTER/FORM STORAGE PROVIDER(S), AND APPAREL FULFILLMENT PROVIDER(S) ACTUALLY USED, WITH THEIR PRIVACY POLICY LINKS. Remove any category that is not used.]

Providers may process data on our behalf and, where appropriate, for their own purposes under their policies. We do not treat a provider’s policy as a substitute for our own obligations. We seek to limit disclosures to what is relevant for the stated purpose.

We may also disclose information at your direction or with your consent; in response to a valid legal requirement; to address fraud, security threats, or lawful rights; or as part of a business transfer subject to applicable privacy requirements.

4. Cookies, analytics, and integrations

Squarespace uses cookies and similar technologies needed for functions such as secure site operation, checkout, and preferences. Analytics technologies can record site activity to help understand traffic and use. Necessary technologies and optional analytics have different purposes and may be subject to different legal requirements.

Current cookie choices and analytics: [DESCRIBE THE ACTUAL COOKIE BANNER OR PREFERENCE CONTROL, WHICH OPTIONAL TECHNOLOGIES ARE ENABLED, AND WHEN THEY LOAD. Identify additional analytics, advertising pixels, externally served fonts, checkout address-autocomplete services, or embedded media that receive visitor data. If none are enabled, say so accurately.]

You can also control cookies through your browser. Blocking necessary cookies may affect checkout or other requested functions. Browser controls do not necessarily control every form of processing.

For platform information, see The cookies Squarespace uses.

5. Sale, advertising, and browser privacy signals

[CONFIRM BEFORE PUBLISHING: Retain the following two paragraphs only if they accurately describe all enabled integrations, provider arrangements, and browser-signal handling. If they do not, replace them with the actual practices, applicable opt-out methods, and required disclosures.]

We do not sell personal information for monetary payment. We do not share personal information for cross-context behavioral advertising or process it for targeted advertising. We do disclose information for the operational purposes described in this policy; the legal classification of those disclosures depends on applicable law and the provider’s role.

We have not implemented a separate site-wide response to the legacy “Do Not Track” browser signal. This differs from Global Privacy Control and other legally recognized opt-out preference signals. Where applicable law requires us to honor an opt-out preference signal, we do so. Third parties’ processing is described in Sections 3, 4, and 10, and may include information collected through their independent services across websites or over time.

6. Newsletter and email choices

You can unsubscribe from marketing emails through the unsubscribe link in an email or by contacting us. We may retain a limited suppression record to respect your choice. Unsubscribing does not prevent necessary messages about a purchase, inquiry, or privacy request.

Email measurement: [STATE WHETHER YOUR EMAIL SERVICE RECORDS OPENS, LINK CLICKS, OR OTHER ENGAGEMENT, WHICH PROVIDER DOES SO, AND ANY AVAILABLE CHOICE. If disabled, remove this sentence or accurately state that it is disabled.]

Email engagement measurements, where used, can be affected by privacy settings, image blocking, and automated activity and should not be treated as perfectly accurate.

7. Retention

We retain information only for as long as reasonably necessary for its stated purpose, taking account of the type of information, the transaction or relationship, legal recordkeeping requirements, disputes, and security needs.

This includes keeping order and payment records for necessary business and legal purposes; inquiry records for handling the inquiry and related follow-up; and subscription preferences or limited suppression records to manage communications. We delete or de-identify information when it is no longer reasonably needed, subject to lawful exceptions and appropriate handling of backups.

Providers may have their own retention obligations for information they independently control.

8. Security

We use reasonable safeguards appropriate to the information we handle and the services we use. We rely on Squarespace and other providers for the security of their platforms. No method of online transmission or storage is completely secure. This statement does not waive responsibilities imposed by applicable law.

9. Privacy requests and rights

You may contact us to request access to, correction of, or deletion of personal information we control. Depending on your location, the information, and applicable law, you may also have rights to a portable copy; to restrict or object to processing; to withdraw consent; to opt out of certain uses; to use an authorized agent; to appeal a request decision; or to complain to a relevant privacy regulator.

Not every privacy law or right applies to every business or situation. We will respond under the law applicable to your request and explain any relevant exception, such as a requirement to retain transaction records.

Use our Contact page or the email below with “Privacy Request” in your message. Tell us what you are requesting and how to respond. We may need to verify your identity or an agent’s authority using proportionate information. Do not send sensitive identification documents unless specifically requested through an appropriate process.

We will not unlawfully discriminate against you for exercising privacy rights. To request an appeal where available, contact us with “Privacy Appeal” and identify the original request.

10. External services

Links to social networks, Keen, music or contest platforms, retailers, and other independently operated websites take you to services with their own privacy practices. Those services may receive your IP address, referral information, and information you provide directly to them. This policy does not govern their independently controlled processing.

Embedded or connected services can receive information without you leaving our site; the services actually enabled are identified in Section 4. A link or reference alone does not mean we receive information from your account on that platform.

11. Children’s privacy

Our website is intended for an adult audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information, contact us so we can investigate and take appropriate action, including deletion where required. Purchases are subject to the eligibility requirements in our Terms of Use.

12. International processing

Our business operates in the United States. Our providers may process or store information in the United States and other countries where they operate. Privacy protections can differ between countries.

Where applicable law requires safeguards for an international transfer, the relevant transfer must comply with those requirements. You may contact us for information about safeguards applicable to your information, including a copy or explanation where required by law. Visiting the website does not by itself constitute consent to a restricted international transfer.

13. Policy changes

We will update this policy to reflect changes in our practices and revise the date above. Where required, we will provide additional notice or obtain consent before materially changing the use of previously collected information. A revised policy is not, by itself, permission for a new use that requires consent.

14. Contact

Alexandria Tava, LLC
Website: alexandriatava.com
Privacy questions and requests: Contact Alexandria