Alexandria Tava, LLC
Last updated: October 6, 2026

These Terms of Use explain the conditions for using alexandriatava.com and purchasing products directly from Alexandria Tava, LLC (“Company,” “we,” “us,” or “our”). They cover RECLAIM apparel, digital guides, companion workbooks, bundles, free website content, and related transactions offered on this website.

Please read these Terms before purchasing. Where we present these Terms and ask you to accept them before a transaction, your affirmative acceptance signifies your agreement. If you do not agree, do not complete that transaction. Intellectual property rights and applicable law also apply independently of any contractual agreement.

Our Privacy Policy explains our handling of personal information. Our Disclaimer explains the educational scope of our content. A specific product license or separately signed service agreement governs the matters it expressly addresses. Nothing in these Terms removes rights that applicable law does not allow us to exclude.

1. Eligibility and accurate information

You must be at least 18 and have legal capacity to enter a contract to purchase directly from us, or a parent or legal guardian must make the purchase. If you act for an organization, you must have authority to do so.

Provide accurate contact, payment, and delivery information, and use only payment methods you are authorized to use. Please contact us promptly if an order contains an error. Do not send payment card details or account passwords through our general contact form.

2. Educational scope

Our written resources, five-stage framework, manifesto, Journal, and newsletters offer education, reflection, creative expression, and general perspectives on wellbeing, self-trust, boundaries, personal agency, and change.

They do not provide medical diagnosis or treatment, psychotherapy, legal representation, or individualized investment advice. The framework is an educational organizing structure, not a clinical assessment or a guarantee of a particular result. Use an appropriately qualified professional when your situation calls for individualized care or regulated advice.

Reading content, buying a resource, joining the mailing list, or sending an inquiry does not create a coaching, therapeutic, fiduciary, or other individualized professional relationship. Professional engagements require a separately agreed scope and terms.

3. Products, prices, and orders

The product listing identifies what is included, its format or physical characteristics, available options, and price. A bundle includes only the items expressly listed. A resource purchase does not include individual coaching, feedback on your workbook responses, professional services, or access to other offerings unless expressly stated.

The checkout displays the applicable currency and charges, including taxes and shipping where applicable. Prices and availability may change for future purchases; those changes do not alter an accepted order without your agreement. Promotions apply only under their disclosed conditions.

We may decline or cancel an order for a genuine availability problem, a material listing error, suspected fraud, or another lawful reason. If an error affects an order, we will explain it and offer correction with your agreement or cancellation, as appropriate. We will refund amounts paid for items we cancel or cannot supply, as required by law.

4. Digital delivery and technical support

Digital guides and workbooks are delivered using the method stated in their product listing, normally through an emailed download link after successful payment. Digital products are not physical books unless the listing expressly says otherwise.

Check the file format and compatibility information before purchasing. You are responsible for providing a working email address and having software capable of opening the disclosed format. Keep a personal backup after downloading. Download links may expire; contact us with your order details if a link is missing, expired, or does not work.

We will provide reasonable assistance with delivery problems. If we cannot provide a usable resource conforming to its description, applicable rights to correction, replacement, or refund remain available. Technical access conditions do not remove those rights.

5. Personal-use license for digital resources

Unless a product expressly offers a different license, a lawful purchase grants the individual purchaser a limited, nonexclusive, nontransferable license to use the purchased resource for personal, noncommercial purposes.

You may download it to devices you personally use, keep a reasonable backup, print copies for your own use, and complete or annotate its exercises. You retain any rights in your original written responses and personal reflections.

The purchase does not transfer copyright or provide a group, classroom, organizational, resale, or commercial teaching license. Except where applicable law permits the use or written permission is granted, you may not:

• Share the files, private download links, or copies with others.

• Upload purchased resources to public websites, shared drives, social platforms, or file-sharing services.

• Sell, rent, sublicense, redistribute, or repackage copies.

• Reproduce protected text, artwork, or exercises in your products, coaching programs, courses, classes, or workshops.

• Translate, adapt, or record protected material for distribution.

• Remove rights notices from distributed copies or present our protected work as your own.

You may apply ideas in your own life and independently express your understanding. This license does not override fair use, fair dealing, or other statutory rights. Contact us for professional, classroom, group, or other licensing requests.

6. Apparel and physical orders

Review the product description, size information, materials, care instructions, production times, and shipping information before ordering. Screen settings can affect displayed colors, but this does not excuse a product that materially differs from its description.

Shipping destinations, charges, production or processing times, and delivery estimates are disclosed with the relevant offer or at checkout. Any applicable preorder or made-to-order conditions must be disclosed before purchase. We will notify you of a shipment delay and provide the cancellation, consent, and refund options required by applicable law. Using a fulfillment company or carrier does not remove our obligations to you as the seller.

If an item arrives damaged, incorrect, or materially different from its description, contact us with your order number and a description of the problem. Reasonable supporting photographs can help resolve the issue. Any requested reporting period does not shorten a mandatory legal claim period.

Buying a genuine physical item does not transfer rights in its artwork or branding. You may wear, use, gift, or lawfully resell that item. You may not reproduce protected artwork on additional merchandise without permission unless the law permits it.

7. Cancellations, returns, exchanges, and refunds

Digital products: [INSERT YOUR CONFIRMED DIGITAL CANCELLATION AND REFUND POLICY. State whether change-of-mind refunds are offered, any deadline, and how to request a remedy for a duplicate purchase, missing delivery, or faulty or misdescribed file. Any final-sale language must expressly preserve mandatory legal rights.]

Apparel and other physical products: [INSERT YOUR CONFIRMED RETURN AND EXCHANGE POLICY. State the deadline and when it begins, eligible condition, any lawful exceptions, how to request a return, the approved return address or authorization process, who pays return shipping, treatment of original shipping charges, and refund processing time.]

Disclosed refund and return conditions apply only to the extent permitted by law. They do not remove remedies for defective, unsafe, misdescribed, or undelivered products, or any applicable statutory cancellation right. If immediate digital delivery requires separate consent and acknowledgment of a cancellation right under local law, those must be obtained through the purchase process; this page alone does not establish that consent.

Refunds due will be processed to the original payment method where feasible and as required by law. Contact us about a billing concern; these Terms do not require you to surrender lawful payment-dispute rights.

8. Intellectual property and public content

Unless otherwise identified, original copyrightable content is owned by Alexandria Tava, Alexandria Tava, LLC, or their respective licensors, as applicable. Protected content may include original writings, the From Sound to Shaolin manifesto, framework explanations and illustrations, guides, workbooks, music, recordings, photographs, artwork, and protectable arrangements of content. Third-party works remain subject to their owners’ rights and applicable licenses.

Copyright protects original expression. We do not claim exclusive copyright ownership of ideas, facts, general concepts, methods, systems, stage names, short phrases, or other unprotectable material. Names and logos may have separate protection under trademark or other law; this notice does not claim that every identifier is a registered trademark.

You may access free public content for personal use, share links, and print an individual public article for your own noncommercial reference while retaining its author credit and rights notices. Except where the law permits the use or a separate license authorizes it, obtain written permission before republishing complete works, substantial protected portions, or downloadable copies. Attribution alone does not replace permission where permission is required.

We do not grant permission through public availability or a purchase to reproduce protected works in AI training datasets, automated republication systems, or commercial content collections. This states the scope of our permission and does not override statutory exceptions or determine the legality of every automated use.

Do not use our identifiers to suggest endorsement, affiliation, sponsorship, or certification that does not exist. Accurate references, lawful reviews, and links to our work remain permitted. All rights not expressly granted are reserved, subject to applicable law.

9. Inquiries, stories, and feedback

You retain any rights in your original messages, stories, and other submissions. By sending a private inquiry, you allow us to use its contents as reasonably necessary to respond, provide the requested service, and maintain related records under our Privacy Policy. You do not automatically authorize public use of your story, name, image, or testimonial. We will request separate permission for that use.

Only submit material you have the right to share. Avoid sending confidential third-party records or unnecessary sensitive personal details. Our general forms are not intended for emergency, medical, or legally privileged communications.

Nothing in these Terms restricts lawful consumer reviews or imposes a penalty or transfer of ownership because you criticize our products or services.

10. Acceptable use and enforcement

Do not use the website to commit fraud, infringe another person’s rights, harass or threaten people, transmit malicious code, impersonate others, or interfere with site security or operation. Automated use must respect applicable law and the rights and permissions described above.

We may take proportionate steps to address fraud, unlawful conduct, security threats, or material breaches, including restricting affected access. Where appropriate, we will provide notice and an opportunity to resolve the issue. Restrictions do not automatically eliminate rights to paid products or a refund required by law.

For licensing requests or an intellectual property concern, use our Contact page and identify the relevant work and proposed use or suspected infringement. Permission must be confirmed in writing by the relevant rights holder or an authorized representative. Silence does not grant permission. We may pursue remedies available under law; this page does not create automatic infringement penalties.

11. External platforms and professional engagements

Links to Keen, social networks, music services, retailers, contest platforms, and other external sites lead to independently operated services with their own terms and privacy practices. We do not control their independent content or transactions. A link does not, by itself, establish sponsorship or endorsement.

Professional advisory, strategy, writing, speaking, and teaching engagements are governed by their separately agreed scope, fees, scheduling, deliverables, and cancellation conditions. An inquiry or website resource does not establish an engagement.

12. Voluntary support payments

Where offered, voluntary support payments help sustain the Company’s website, content, marketing, networking, and collaborations, as described on the Support page. They support a commercial LLC and are not represented as tax-deductible charitable contributions.

Unless an offer expressly identifies a benefit, a support payment does not purchase products, professional services, ownership, investment returns, or influence over our editorial decisions. Any payment-specific conditions must be disclosed before payment. Contact us promptly about an accidental or unauthorized payment; applicable refund and payment-dispute rights remain unaffected.

13. Availability, outcomes, and legal rights

We aim to provide accurate information and a functioning website, but free content may become outdated and access may be interrupted. We do not promise a particular emotional, health, relationship, career, or financial result from an educational resource or service.

These statements do not exclude warranties, guarantees, or remedies that applicable law provides for purchased products, nor liability that cannot lawfully be excluded. They do not excuse fraud, misleading statements, or our failure to fulfill an accepted order. We remain responsible for obligations imposed on us by applicable law.

14. Questions, changes, and contact

Contact us if you have a question or concern so we can try to resolve it. Doing so does not prevent you from using a court, regulator, or other legally available remedy.

If a provision cannot be enforced, the remaining provisions continue to apply to the extent permitted by law. Any necessary modification must preserve mandatory rights.

We may revise these Terms for future use and transactions and update the date above. Changes do not retroactively alter an existing purchase, withdraw an already granted license, or create new charges without any agreement required by law. We will provide additional notice or request acceptance where required.

Alexandria Tava, LLC
Website: alexandriatava.com
Contact: Contact Alexandria